Ikeja Electric says it is working closely with regulators to fix a long-running customer complaint after consumer-protection officials sealed its Alausa headquarters over alleged rights violations and failure to obey earlier directives.
Head of Corporate Communications, Kingsley Okotie, told NAN the company is a “responsible, law‑abiding” operator engaging all parties—including the affected customer—to implement every instruction already issued, while appealing for understanding so its premises can be reopened and normal service restored. He stressed that Ikeja Electric remains committed to protecting customers’ rights and complying with the sector’s oversight bodies.
Regulators accuse the utility of ignoring orders to split a single maximum‑demand account into 20 separate residential/service accounts and properly meter and connect each unit—leaving the complainant without power for over two and a half years—warning that the seal will stay until full written compliance is shown.
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